Last updated: 03. March 2020
Lille & Snille is located in Oslo, Norway.
Shipping
All items for sale are handmade and the production starts after your purchase. The time to produce the items takes about 3 – 9 working days.
After that your items are shipped.
The shipping time in Norway is about 3-5 working days with Posten Norge AS.
To Europe the shipping times are a little bit longer and it takes about 2-3 weeks.
Shipping to the US takes 1-2 weeks.
Customs and import duties
The prices on this website include VAT for customers with a Norwegian shipping address.
For other European customers, VAT is not included and has to be paid by the time of delivery. Buyers are responsible for all costs that apply in their home country due to customs/ import and delivery.
Example for Germany:
19 % Vat on the amount of the invoice (Items + shipping) and 6 € processing fee to Deutsche Post (DHL).
Please inform yourselves in advance what cost are incurred in your country or write me in advance and I will assist you.
Usually the items are delivered by your local postal service and the costs need to be paid by the time of delivery.
Payment Options
Payment via Paypal, credit card and vipps (only available in Norway)
Return and Exchange
I accept returns and exchanges, please contact me within 14 days of delivery.
Please return items within 21 days after delivery.
Request a cancellation within 3 days after your purchase.
No cancellation is possible for individualized items that were modified especially for you (e.g. Tailored to your specifications)
Right of Return always exists it the items were damaged on arrival.
Return conditions
Buyers bear the costs of return shipping. If the item isn’t returned in his original condition, the buyer is responsible for the loss of value.
If you have questions to your purchase:
Please contact me at: contact@lilleogsnille.com